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DESIGNED FOR EXCELLENCE

Your Trusted Partner in Hospitality & Commercial Maintenance and Staffing Solutions

Experienced & Reliable, since 2006

Outsource Smarter. Work Stronger. Grow Faster.

About Us

ABOUT OUR COMPANY

Redefining Excellence in Hospitality Maintenance and Commercial Staffing Solutions

5 Star Service Group (5SSG) specializes in delivering top-tier services across every aspect of the hospitality maintenance industry while providing expert commercial staffing solutions tailored to your needs. From hotels, condominiums, and entertainment venues to retail stores and warehouses, we offer exceptional staffing and contract cleaning services.

Our expertise spans food and beverage, housekeeping, engineering, and operations, with plans for continued expansion into diverse commercial sectors.

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5 Star Service Group professional team
Professional team background
48
In-Progress Sites
282
Projects Completed
35
Business Partners
Industries

INDUSTRIES WE SERVE

Specialized solutions for diverse commercial and hospitality sectors

Hotels & Resorts

Hotels & Resorts

Comprehensive maintenance and staffing solutions for hotels and resort properties.

Housekeeping Engineering Food & Beverage Front Desk Staffing
Condominiums

Condominiums

Professional cleaning and maintenance services for residential and commercial condominiums.

Contract Cleaning Floor Maintenance Common Area Maintenance
Entertainment Venues

Entertainment Venues

Event staffing and maintenance for stadiums, theaters, and entertainment facilities.

Event Staffing Concession Staff Janitorial Services Operations
Retail & Warehouses

Retail & Warehouses

Staffing and maintenance solutions for retail stores and warehouse facilities.

Retail Staffing Warehouse Operations Cleaning Services
Restaurants & Food Service

Restaurants & Food Service

Complete staffing solutions for restaurants and food service establishments.

Kitchen Staff Service Staff Cleaning & Maintenance
Sports & Events

Sports & Events

Large-scale event staffing and maintenance for sports venues and special events.

Event Staffing Ticketing Ushers Operations Teams
Process

HOW WE WORK

Our proven process ensures seamless service delivery

1

Initial Consultation

We start with a comprehensive consultation to understand your specific needs, challenges, and goals.

2

Site Assessment

Our team conducts a thorough assessment of your facility to determine the best approach and requirements.

3

Customized Proposal

We create a detailed proposal tailored to your needs with transparent pricing and clear deliverables.

4

Implementation

Our trained professionals begin work with seamless integration into your operations.

5

Ongoing Monitoring

We continuously monitor performance and maintain open communication to ensure quality standards.

6

24/7 Support

Our dedicated support team is available around the clock to address any concerns or urgent needs.

What We Offer

OUR SERVICES

5SSG offers a Range of Services Nationally

Full-Service Staffing

Full-Service Staffing

Simplify your staffing needs with our comprehensive solutions for hotels, restaurants, event venues, warehouses, retail stores and more. Whether temporary or permanent roles, we provide trained, professional staff to seamlessly integrate into your operations.

  • Hotels & Restaurants
  • Event Venues
  • Warehouses & Retail Stores
  • Temporary & Permanent Roles
  • Trained Professional Staff
Sports, Entertainment & Event Venues

Sports, Entertainment & Event Venues

We provide reliable, high-quality staffing solutions for stadiums, theaters, and event venues. From janitorial and concession staff to ticketing, ushers, and operations teams, we excel at meeting the unique demands of high-traffic venues.

  • Stadiums & Theaters
  • Janitorial & Concession Staff
  • Ticketing & Ushers
  • Operations Teams
  • Last-Minute & Large-Scale Staffing
Contract and Overnight Cleaning Service

Contract and Overnight Cleaning Service

Achieve exceptional cleanliness and presentation with our professional cleaning services. From hotels and condominiums to restaurants and commercial buildings, we ensure spotless spaces that pass the strictest inspections.

  • Hotels & Condominiums
  • Restaurants & Commercial Buildings
  • Spotless Spaces
  • Sustainable Practices
  • Day & Night Service
Floor Restoration and Maintenance

Floor Restoration and Maintenance

Restore and maintain the beauty of your floors with our specialized services. From granite and marble to vinyl, tile, and grout, we deliver flawless finishes. Whether revitalizing stone surfaces or maintaining high-traffic areas, our expertise ensures long-lasting results.

  • Granite & Marble
  • Vinyl, Tile & Grout
  • Flawless Finishes
  • Stone Surface Revitalization
  • High-Traffic Area Maintenance

Our Journey

2005

5SSG is established by Iris Charrette with the goal of providing top-tier real hospitality staffing and cleaning services

2018

Expanded services to include commercial venues like stadiums, and festival events nationwide like Ultra Fest, Formula 1 Miami and much more!

Now

Our success stems from the core values instilled by family and community. We aim to not only deliver exceptional services to our clients but also create a supportive, innovative workplace for our employees.

Add Value to Your Business

  • Reduce labor costs
  • Improve workforce reliability
  • No HR headaches
  • Scale up or down easily

Why Companies Choose Us

  • Fast and reliable workforce deployment
  • Lower hiring costs and reduced HR workload
  • Flexible scheduling and scalable workforce models
  • We handle payroll, onboarding, uniforms, compliance, insurance
  • Ongoing performance monitoring and staff support
Professional hospitality management

Dependable People. Consistent Results. Lasting Partnerships.

Partnerships

OUR CLIENTS

We Believe Every Client Is a Valuable Long-Term Partner

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Questions

FREQUENTLY ASKED QUESTIONS

Everything you need to know about our services

What services does 5SSG provide?

5 Star Service Group provides comprehensive hospitality maintenance and commercial staffing solutions including full-service staffing, contract cleaning, floor restoration, and event venue services for hotels, condominiums, entertainment venues, retail stores, and warehouses.

What areas do you serve?

We provide services nationally across the United States. Our team is experienced in serving clients in major metropolitan areas and can accommodate projects of various scales.

What types of staffing do you provide?

We offer both temporary and permanent staffing solutions including housekeeping, food and beverage staff, engineering, operations teams, event staff, concession workers, and retail personnel.

How quickly can you respond to staffing needs?

We understand the urgency of staffing needs, especially for events. We can provide last-minute staffing solutions and are equipped to handle large-scale staffing requirements with efficiency and professionalism.

How often do you provide cleaning services?

We offer flexible cleaning schedules including daily, weekly, overnight, and on-demand services. Our contract cleaning services can be customized to meet your specific needs and operational requirements.

What types of floors can you restore and maintain?

We specialize in granite, marble, vinyl, tile, and grout restoration and maintenance. Our team delivers flawless finishes and long-lasting results for all types of flooring surfaces.

Looking to get a quote from us?

Contact us today to discuss your hospitality and commercial maintenance needs

GET A QUOTE