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FREQUENTLY ASKED QUESTIONS

Everything you need to know about our services

What services does 5SSG provide?

5 Star Service Group provides comprehensive hospitality maintenance and commercial staffing solutions including full-service staffing, contract cleaning, floor restoration, and event venue services for hotels, condominiums, entertainment venues, retail stores, and warehouses.

What areas do you serve?

We provide services nationally across the United States. Our team is experienced in serving clients in major metropolitan areas and can accommodate projects of various scales.

What types of staffing do you provide?

We offer both temporary and permanent staffing solutions including housekeeping, food and beverage staff, engineering, operations teams, event staff, concession workers, and retail personnel.

How quickly can you respond to staffing needs?

We understand the urgency of staffing needs, especially for events. We can provide last-minute staffing solutions and are equipped to handle large-scale staffing requirements with efficiency and professionalism.

How often do you provide cleaning services?

We offer flexible cleaning schedules including daily, weekly, overnight, and on-demand services. Our contract cleaning services can be customized to meet your specific needs and operational requirements.

What types of floors can you restore and maintain?

We specialize in granite, marble, vinyl, tile, and grout restoration and maintenance. Our team delivers flawless finishes and long-lasting results for all types of flooring surfaces.

How do you determine pricing?

Pricing is customized based on the scope of work, frequency of service, location, and specific requirements. We provide detailed quotes after understanding your needs. Contact us for a free consultation and quote.

Do you perform background checks on staff?

Yes, we conduct thorough background checks and screening for all our staff members. We ensure all personnel are trained, professional, and meet industry standards before placement.

Still have questions?

Our team is here to help. Contact us for personalized assistance.